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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Renee

January 21, 2024

5  out of  5
rating by Christina Renee
"Courteous and professional service. No complaints and would definitely recommend."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Crisp Life Styles

January 10, 2024

5  out of  5
rating by Crisp Life Styles
"Timothy Williams and staff is a great location for all of your insurance needs. They definitely go the extra mile for you."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Mary D

August 18, 2023

4  out of  5
rating by Mary D
"Tim has been my agent since 2006. This is the first time I have filed a claim, and he has been extremely helpful. Highly recommended!"
We responded:
"Mary, Thank you for the great review and recommendation to our agency."
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Brianne Williams

December 2, 2022

5  out of  5
rating by Brianne Williams
"Great customer service , fast and efficient service from office staff ! Every educated when asking questions about what is included with coverage."
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
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denise kane

June 21, 2022

5  out of  5
rating by denise kane
"I am glad to be back with my previous insurance agent. I was disappointed when I left. Mr Williams will thorough with you on your needs for his services. He has a great office personnel too."
We responded:
"Denise, We are so happy to have you back. Thank you for the great review!"
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Judith Orand

December 15, 2021

5  out of  5
rating by Judith Orand
"Best agent I,ve ever had."
We responded:
"Judith, Thank you for the great review."
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Savanna Fernandez

April 20, 2021

5  out of  5
rating by Savanna Fernandez
"The staff is always friendly and helpful. Helped me with several different issues over the years taking the time to explain details I wasn't clear on."
We responded:
"Savanna, Thank you for the great review and letting us know how we are doing! We appreciate the feedback."
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Monica Tanner

April 17, 2021

5  out of  5
rating by Monica Tanner
"When my first daughter turned 16, my current insurance company rates were way too high. I shopped around and Timothy Williams has provided us with the most affordable rates! Since moving to SF, we have been nothing but impressed with the professionalism and Tim is always quick to respond no matter how small or big the issue. Now, my youngest child is turning 16, and we continue to receive the same great care! Highly recommend Timothy Williams at State Farm!"
We responded:
"Thanks Mrs. Tanner!"
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Marcellena Gore

April 16, 2021

5  out of  5
rating by Marcellena Gore
"Finding an ok insurance agent is typical but finding one who is EXTRAORDINARY is rare! An insurance agent should be someone who is professional, reliable, attentive, and trustworthy and I found all of those qualities in Mr. Tim Williams! He has provided my family with insurance coverage for over a decade and has always been transparent and honest. I know there are other insurance agents and companies out there, but they don't compare when it comes to the constant communication and a sense of urgency to your issues. For me and my house, we will ALWAYS have Tim Williams as our insurance agent."
We responded:
"We appreciate your business Mrs. Gore!"
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Matt Gilliland

April 16, 2021

5  out of  5
rating by Matt Gilliland
"I've had dealings with many insurance agents in my life, and I can say that without a doubt, that Tim is the most HONEST agent I've ever had! I appreciate him, and you will too!"
We responded:
"Thanks Matt! We appreciate your business!"
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Desne Glover

April 16, 2021

5  out of  5
rating by Desne Glover
"Tim and his team always go above and beyond to help. They are always proactive in keeping us informed of any upcoming changes."
We responded:
"Thank you Mr. Glover, we appreciate you!"
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James Gore

April 16, 2021

5  out of  5
rating by James Gore
"Tim Williams has been the epitome of a GREAT State Farm Agent!! He goes above and beyond in being responsive to various needs and concerns all the while providing a professional and personal touch. He remembers not only policy renewal dates but also things like birthdays and anniversaries. He's always been straightforward and honest and will not hesitate to tell you if he can't help with a particular issue. TIM WILLIAMS SHOULD BE THE STATE FARM GUY ON TV!!!"
We responded:
"Thank you Mr. G! Jake from State Farm, lol. Love it!"
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Shania

March 8, 2021

5  out of  5
rating by Shania
"My parents had been with state farm since 1996 and when I was 18 i got my own through a different then when I turned 23 i went with state farm and I'm now 36 and still have state farm love the service"
We responded:
"Eumeka, Thank you for your loyalty to our agency and State Farm. We truly appreciate your trust and feedback and look forward to working with you for many years to come."
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Vernon Reid

November 8, 2020

5  out of  5
rating by Vernon Reid
"Nice people"
We responded:
"Thank you for the 5 star review and for the kind words about our agency, Vernon! We appreciate you taking the time to give us your feedback!"
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K Crowley

May 20, 2020

5  out of  5
rating by K Crowley
"I have been a client of Tim's for years! I switched because I was unimpressed with high rates I was paying at Farmer's and receiving less than basic professionalism. Tim has made me a State Farm girl for life. He has so much experience beyond car insurance that he was even able to help when we were looking for a mortgage loan. His office staff, Corey and Brenda are wonderful. They're kind and professional. When I bought a home and had to upgrade my renter's to homeowner's insurance, Brenda was able to help me beat the quote of another agency so I could keep my policy with Tim. I need insurance that can adapt to my needs and Tim Williams makes it happen. The coverage from Stare Farm is industry standard but Tim takes it over the top. I'm very pleased. Tim is the kind of man you want to help succeed. He'll help you do the same."
We responded:
"Thank you for taking the time to let us know how we are doing. We appreciate the feedback."
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Red Productions

February 24, 2020

5  out of  5
rating by Red Productions
"This place is the standard when it come to professionalism. Timothy and his team are caring and they cater to whatever your needs are. I’m beyond satisfied with the service they gave and also finding me the best rates. I will always keep my business with Timothy along with his team as well. They are the Gold standard."
We responded:
"Thank you for the great 5 star review."
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Johnny Henderson

February 19, 2020

5  out of  5
rating by Johnny Henderson
"Fantastic place if you’re in need of insurance, ask for Brenda when you go she’s sweet and has great customer service skills, she’ll take care of all your needs and give you 5 star service every time."
We responded:
"Thanks for the great review Mr. Henderson"
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itzel ortiz

February 18, 2020

5  out of  5
rating by itzel ortiz
"Amazing staff and service! Definitely recommend"
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S Martin

February 10, 2020

3  out of  5
rating by S Martin
"I transferred to Timothy's office from another SF agent. I think my old agent's office definitely must have set the service bar high in terms of communication because whether it be courtesy emails, bill reminders, etc., I am definitely NOT receiving the same level of communication/service from this office. I called in to clarify email the female rep had sent. Turns out she meant something totally different. Overall, jury is still out but the service is in need of an upgrade."
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Iris Jones

December 25, 2019

5  out of  5
rating by Iris Jones
"Great service"
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Klarissa Sheffield

November 25, 2019

5  out of  5
rating by Klarissa Sheffield
"Timothy Williams and his staff always make an effort to put the customers first"
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carlos garcia

November 23, 2019

5  out of  5
rating by carlos garcia
"Great person n caring about his clients to help with thier needs"
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Diana Mendez

November 16, 2019

5  out of  5
rating by Diana Mendez
"Brenda is super nice and sweet!"
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oscar hernandez

November 15, 2019

5  out of  5
rating by oscar hernandez
"Great place. Great staff. :)"
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Erin Heard

November 14, 2019

1  out of  5
rating by Erin Heard
"I called and no one answered or called me back. After having to Uber over to the office because I had been in an accident the day before I was informed they do not offer the type of insurance I was looking for even though the site says they do."